Arclight Troubles
I was trying to buy tickets for a 21+ screening of Walk the Line at the Arclight. Little did I know God was thinking, "Okay, but I'm making it as difficult as possible."
I logged into the Arclight website like usual, click on the showtime I wanted, then when I chose the seating section it said, "Internal error. Please try again later." Hm... weird. Okay, I'll try again in a few minutes. NOPE. Same thing. So I called their automated ticket-purchasing line, and when asked to enter the first three letters of the movie I wanted to see, I did... and they said "I'm sorry, I can't find the movie you're looking for." and offered to let me listen to a list of all the movies. After listening to 19 options, I realized the list was done, and I had not heard Walk the Line anywhere in there.
So I call member services and this is the conversation that transpired:
"Hi, I tried to purchase tickets for the 21 and up screening of Walk the Line online and there was some kind of error, and when I called to purchase them it wasn't even listed so I was wondering if I could get them from you."
"Hm, okay... what kind of browser are you using?"
"Firefox..."
"Yeah, our site doesn't work with Firefox, do you have Internet Explorer?"
"No, but I have Safari."
"Yeah, Safari doesn't work with it either."
"Um... I've bought tickets online before."
"You have?!"
"... Yes."
"Hm... [looks at list]... yeah, Netscape, Mozilla, Safari, and Opera... our site isn't really compatible with them. They all have a lot of consistent problems with our site."
"Convenient..."
"Haha... yeah... so do you have a way of using Internet Explorer?"
"No..."
"Okay..."
"..."
"..."
"..."
"... Well I can go ahead and get those for you."
"Oh can you? That would be great... yeah let's do that."
What the fuck? I like how Microsoft and Arclight are in cahoots. And way to LIE... Mo and I have both bought tickets using Safari and I've used Firefox as well. Jerks. But we're still going to see a movie there. Woo!
Current Status:
Mood: Confused. And betrayed.
Food: Nothing.
Song: "Chewing Gum (Mylo Remix)" -Annie
I logged into the Arclight website like usual, click on the showtime I wanted, then when I chose the seating section it said, "Internal error. Please try again later." Hm... weird. Okay, I'll try again in a few minutes. NOPE. Same thing. So I called their automated ticket-purchasing line, and when asked to enter the first three letters of the movie I wanted to see, I did... and they said "I'm sorry, I can't find the movie you're looking for." and offered to let me listen to a list of all the movies. After listening to 19 options, I realized the list was done, and I had not heard Walk the Line anywhere in there.
So I call member services and this is the conversation that transpired:
"Hi, I tried to purchase tickets for the 21 and up screening of Walk the Line online and there was some kind of error, and when I called to purchase them it wasn't even listed so I was wondering if I could get them from you."
"Hm, okay... what kind of browser are you using?"
"Firefox..."
"Yeah, our site doesn't work with Firefox, do you have Internet Explorer?"
"No, but I have Safari."
"Yeah, Safari doesn't work with it either."
"Um... I've bought tickets online before."
"You have?!"
"... Yes."
"Hm... [looks at list]... yeah, Netscape, Mozilla, Safari, and Opera... our site isn't really compatible with them. They all have a lot of consistent problems with our site."
"Convenient..."
"Haha... yeah... so do you have a way of using Internet Explorer?"
"No..."
"Okay..."
"..."
"..."
"..."
"... Well I can go ahead and get those for you."
"Oh can you? That would be great... yeah let's do that."
What the fuck? I like how Microsoft and Arclight are in cahoots. And way to LIE... Mo and I have both bought tickets using Safari and I've used Firefox as well. Jerks. But we're still going to see a movie there. Woo!
Current Status:
Mood: Confused. And betrayed.
Food: Nothing.
Song: "Chewing Gum (Mylo Remix)" -Annie



